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Join us for coffee by the Thames at Shepperton

Whether you’re walking the Thames path, or making a special visit, we look forward to welcoming you to our coffee shop overlooking the Thames at Shepperton Lock. As well as fantastic coffee, cakes, and snacks, you can also discover artisan shops in the Ferry Point Courtyard.

  • Free Customer Wi-Fi
  • Parking Available
  • Cycle Parking

Customer Reviews

  • If you sit outside you have a wonderful view of the boats on the river and the surroundings. Very lucky to have this.

    Rosamund Lee-harper Avatar Rosamund Lee-harper
    August 16, 2025

    What a delightful find, went there with friends and had a lovely afternoon. Staff are very polite and friendly wonderful time had by all.

    Paul Benson Avatar Paul Benson
    August 15, 2025

    Visited here for the first time yesterday 26th July 2025. Wow, what a fantastic place. Lovely food, fab staff, and great views of the river. Will definitely come again.

    Robin Stevens Avatar Robin Stevens
    August 1, 2025
  • The staff were completely disinterested and not bothered whether or not you ordered. I wanted a cheese toastie, but the option on the menu was cheese and ham. As I don't eat meat, I asked for extra cheese. When it arrived, it wasn't very well toasted and had hardly any cheese, let alone any extra. We had to clear a table in order to sit in the shade and in all the time we were there, nobody cleared any of the tables. Really sloppy service and some of the cutlery was not clean. Will not be going again.

    Nancy Avatar Nancy
    July 22, 2025

    Someone has to come in and help manage these young people who are out of their depth on a busy sunny morning. Over an hour for the wrong order . Lots of miscommunication/excuses behind the scenes and no one holding it together. Polite yes. Willing yes. There are so many tables and take aways I don't think they can cope with the capacity. But good when it finally arrived.

    Stephen Adshead Avatar Stephen Adshead
    July 22, 2025

    We used to be regulars at the Ferry Coffee Shop and always enjoyed the welcoming atmosphere. Unfortunately, the recent halving of confectionery portions has put us off visiting. We’d much prefer a price increase over a quiet reduction in quality—it feels more transparent and fair.

    Helen Wildgust Avatar Helen Wildgust
    June 22, 2025
  • Location excellent unfortunately the service was very poor making lots of mistakes with people's orders and showing very little interest in customers services, food was OK.....such a shame

    Jackie Dance Avatar Jackie Dance
    June 22, 2025

    Had to wait 15mins for a bacon sandwich and after 25mins was the only 1 of 6 items to arrive. Politely enquired about the rest of our order and was told it was next to be made. Then still only half the order came. Waiter just bluntly said they were busy. Politely pointed out other tables who arrived after us had been fully served food and drinks while we still waited. He just looked blankly at us, just short of sighing at us. Such a frustrating and disappointing visit. No apology, made to feel lucky to be served at all.

    Phil M Avatar Phil M
    May 10, 2025

    Went with a group of residents for a refeshing ice cream after being out all day .loverly place to visit and the scenery was great

    Juliet Feitelberg Avatar Juliet Feitelberg
    May 7, 2025
  • Beautiful coffee shop with views of the river, tucked away. The food was excellent. I had the tuna melt and it was so big I took half home. Great coffee and service too. Reasonably priced

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    Jane Spiller Avatar Jane Spiller
    May 7, 2025

    Can’t fault the breakfast bap! The sausages are incredible!

    Simon Andrews Avatar Simon Andrews
    April 14, 2025

    Cold cake, bad service, and unclean tables. While the view may be hard to beat, this coffee shop only runs on the fact that there’s no other coffee shop around.

    veroniqa thomas Avatar veroniqa thomas
    April 2, 2025
  • Been there twice now. Service was good, and so was the food I had. No problems.

    Paul Gale Avatar Paul Gale
    April 2, 2025

    Great cafe with plenty of seating. Very easy to use the ferry.

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    Matt H. Avatar Matt H.
    April 2, 2025

    Very nice busy cafe on the river. Bit on the pricey side

    Keri Andrews Avatar Keri Andrews
    March 9, 2025
  • The Ferry used to be so good, but it’s really gone off. I used to go there regularly, but today will be my last visit. In the past I have returned scrambled eggs, which were cold, small and very bad value for money. In the past I have been given stale bread, but today my soup was cold and my neighbours falafel, she said was disgusting. So sorry Ferry, you have lost my custom.

    Keith Lascelles Avatar Keith Lascelles
    February 24, 2025

    Very busy with good food. Service was excellent

    Sheryl Ward Avatar Sheryl Ward
    February 9, 2025

    Amazing food and great price. Dog friendly.

    Barbara Gill Avatar Barbara Gill
    February 9, 2025
  • Lovely place by the river. Had the fisherman’s breakfast which was good, only I thought that the hash brown was lacklustre and the toast was missing butter. Service was good, nothing to complain about considering how busy they were. Atmosphere was great, packed to the brim on a Saturday afternoon

    Jamie W Avatar Jamie W
    January 20, 2025

    Slowwwwwwww! Was told that 45 minutes was the wait for food, so ok waited! After 35 minutes nothing, stupidly waited until 50 minutes. Asked a member of staff and found that out original order had never gone through! So we left ,they refunded food money in cash, as the manager was not around to do a card refund (how convenient!) didn't really get much of an apology, so will not be getting my custom again.

    Clive Meadows Avatar Clive Meadows
    January 9, 2025

    Lovely spot for a bit of coffee and food. Quality always decent and ample parking..

    Robert de Wilde Avatar Robert de Wilde
    October 30, 2024
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    Bill Spooner Avatar Bill Spooner
    August 25, 2024

    Calming atmosphere, lovely staff, and great food.

    Bob Hills Avatar Bob Hills
    August 23, 2024

    Visited this coffee shop today and was utterly disappointed. Have been here several times before and previous visits have been OK but todays experience has left me not wishing to return. We had 2 toasted sandwiches, a hot chocolate and a cappuccino which I'd asked to be extra hot. The drinks arrived first and they were lukewarm. When the food arrived, I asked the waitress if we could have the drinks hotter and she apologised and said she would bring fresh ones.......... These were also just warm! the toasted sandwiches looked very anaemic and the cheese in my ham and cheese toasties was barely melted. The bacon in the bacon brie and cranberry toastie was salty as hell and there was a dollop of bitter cranberry sauce at the bottom. For the prices they are charging I would have expected maybe a few chips or crisps on the plate rather than a bit of uninviting brown edged salad. I don't normally complain but felt that They really need to up their game. I was shocked to see so many empty seats but now I know why. The table next to us also had poorly presented food which they sent back. Such a shame

    Lesley Clark Avatar Lesley Clark
    August 9, 2024
  • Great location for a drink/snack after a walk along the river. Please bring back Tea Pigs tea as the brand you have changed to is not as good. Also, you have halved the cake portion sizes and still charge the same amount which is very disappointing.

    David Stevens Avatar David Stevens
    August 9, 2024

    Great location for a drink/snack after a walk along the river. Please bring back Tea Pigs tea as the brand you have changed to is not as good. Also, you have halved the cake portion sizes and still charge the same amount which is very disappointing. Parking: best to get there early

    David Stevens Avatar David Stevens
    August 2, 2024

    Only 4 for service as it was quiet but they forgot my tea. Would imagine it'd fab when busy but lovely sitting by the river first thing. Had cake to take away - Victoria sponge 🧽 which was lovely. Will return and take friends too.

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    Maureen Hayes Avatar Maureen Hayes
    July 31, 2024
  • Only 4 for service as it was quiet but they forgot my tea. Would imagine it'd fab when busy but lovely sitting by the river first thing. Had cake to take away - Victoria sponge which was lovely. Will return and take friends too.

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    Maureen Hayes Avatar Maureen Hayes
    July 30, 2024

    Visited this coffee shop today and was utterly disappointed. Have been here several times before and previous visits have been OK but todays experience has left me not wishing to return. We had 2 toasted sandwiches, a hot chocolate and a cappuccino which I'd asked to be extra hot. The drinks arrived first and they were lukewarm. When the food arrived, I asked the waitress if we could have the drinks hotter and she apologised and said she would bring fresh ones.......... These were also just warm! the toasted sandwiches looked very anaemic and the cheese in my ham and cheese toasties was barely melted. The bacon in the bacon brie and cranberry toastie was salty as hell and there was a dollop of bitter cranberry sauce at the bottom. For the prices they are charging I would have expected maybe a few chips or crisps on the plate rather than a bit of uninviting brown edged salad. I don't normally complain but felt that They really need to up their game. I was shocked to see so many empty seats but now I know why. The table next to us also had poorly presented food which they sent back. Such a shame

    Lesley Clark Avatar Lesley Clark
    July 30, 2024

    Very nice little cafe with decent quality coffee and nice selection of pastries sandwiches etc. even has a nice little gift shop and garden at the back. Amazing view and lovely seating areas. Main limitation is the hot food, I’ve tried the avacado on toast and it was overpriced ready made rubbish. If they are making it fresh, they need to drastically improve the way they prepare it. And if they are not, they need to start cooking things to order especially for the price.

    Ben Z Avatar Ben Z
    July 30, 2024
Join us for coffee on the banks of the Thames

How to Find Us

Contact

Address
The Ferry Point
Ferry Lane
Shepperton
Middlesex
TW17 9LQ

Telephone 01932 221094

Location

Open Hours

Every Day9am-5pm