Whether you’re walking the Thames path, or making a special visit, we look forward to welcoming you to our coffee shop overlooking the Thames at Shepperton Lock. As well as fantastic coffee, cakes, and snacks, you can also discover artisan shops in the Ferry Point Courtyard.
We offer a wide range of drinks; coffees, teas, speciality hot and cold drinks, smoothies and milkshakes.
Our menu consists of toasted ciabattas and wraps, jacket potatoes, and salads. Breakfast is served until 11am every day. We also have an extensive selection of cakes and takeaway sandwiches.
Coffee was lukewarm, probably had been left standing for a while.Always seems to be lots of young people milling about not doing much.
Very poor customer service skills especially the counter girl, no smile or any sort of interaction….like helping diners was a massive inconvenience to her. Food poor with no sort of garnish and expensive for what arrived at the table. Shame because it could and should be so much better !
Great location, incredible shakes, and jacket potatoes were on point
We only had a cake and coffee there, but the food and service was great. Going to go back for lunch next time
If you sit outside you have a wonderful view of the boats on the river and the surroundings. Very lucky to have this.
If you sit outside you have a wonderful view of the boats on the river and the surroundings. Very lucky to have this.
What a delightful find, went there with friends and had a lovely afternoon. Staff are very polite and friendly wonderful time had by all.
What a delightful find, went there with friends and had a lovely afternoon. Staff are very polite and friendly wonderful time had by all.
Visited here for the first time yesterday 26th July 2025. Wow, what a fantastic place. Lovely food, fab staff, and great views of the river. Will definitely come again.
Visited here for the first time yesterday 26th July 2025. Wow, what a fantastic place. Lovely food, fab staff, and great views of the river. Will definitely come again.
The staff were completely disinterested and not bothered whether or not you ordered. I wanted a cheese toastie, but the option on the menu was cheese and ham. As I don't eat meat, I asked for extra cheese. When it arrived, it wasn't very well toasted and had hardly any cheese, let alone any extra. We had to clear a table in order to sit in the shade and in all the time we were there, nobody cleared any of the tables. Really sloppy service and some of the cutlery was not clean. Will not be going again.
Someone has to come in and help manage these young people who are out of their depth on a busy sunny morning. Over an hour for the wrong order . Lots of miscommunication/excuses behind the scenes and no one holding it together. Polite yes. Willing yes. There are so many tables and take aways I don't think they can cope with the capacity. But good when it finally arrived.
Someone has to come in and help manage these young people who are out of their depth on a busy sunny morning. Over an hour for the wrong order . Lots of miscommunication/excuses behind the scenes and no one holding it together. Polite yes. Willing yes. There are so many tables and take aways I don't think they can cope with the capacity. But good when it finally arrived.
The staff were completely disinterested and not bothered whether or not you ordered. I wanted a cheese toastie, but the option on the menu was cheese and ham. As I don't eat meat, I asked for extra cheese. When it arrived, it wasn't very well toasted and had hardly any cheese, let alone any extra. We had to clear a table in order to sit in the shade and in all the time we were there, nobody cleared any of the tables. Really sloppy service and some of the cutlery was not clean. Will not be going again.
We used to be regulars at the Ferry Coffee Shop and always enjoyed the welcoming atmosphere. Unfortunately, the recent halving of confectionery portions has put us off visiting. We’d much prefer a price increase over a quiet reduction in quality—it feels more transparent and fair.
Location excellent unfortunately the service was very poor making lots of mistakes with people's orders and showing very little interest in customers services, food was OK.....such a shame
Location excellent unfortunately the service was very poor making lots of mistakes with people's orders and showing very little interest in customers services, food was OK.....such a shame
We used to be regulars at the Ferry Coffee Shop and always enjoyed the welcoming atmosphere. Unfortunately, the recent halving of confectionery portions has put us off visiting. We’d much prefer a price increase over a quiet reduction in quality—it feels more transparent and fair.
Had to wait 15mins for a bacon sandwich and after 25mins was the only 1 of 6 items to arrive. Politely enquired about the rest of our order and was told it was next to be made. Then still only half the order came. Waiter just bluntly said they were busy. Politely pointed out other tables who arrived after us had been fully served food and drinks while we still waited. He just looked blankly at us, just short of sighing at us. Such a frustrating and disappointing visit. No apology, made to feel lucky to be served at all.
Had to wait 15mins for a bacon sandwich and after 25mins was the only 1 of 6 items to arrive. Politely enquired about the rest of our order and was told it was next to be made. Then still only half the order came. Waiter just bluntly said they were busy. Politely pointed out other tables who arrived after us had been fully served food and drinks while we still waited. He just looked blankly at us, just short of sighing at us. Such a frustrating and disappointing visit. No apology, made to feel lucky to be served at all.
Went with a group of residents for a refeshing ice cream after being out all day .loverly place to visit and the scenery was great
Went with a group of residents for a refeshing ice cream after being out all day .loverly place to visit and the scenery was great
Can’t fault the breakfast bap! The sausages are incredible!
Can’t fault the breakfast bap! The sausages are incredible!
Been there twice now. Service was good, and so was the food I had. No problems.
Cold cake, bad service, and unclean tables. While the view may be hard to beat, this coffee shop only runs on the fact that there’s no other coffee shop around.
Cold cake, bad service, and unclean tables. While the view may be hard to beat, this coffee shop only runs on the fact that there’s no other coffee shop around.

