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Whether you’re walking the Thames path, or making a special visit, we look forward to welcoming you to our coffee shop overlooking the Thames at Shepperton Lock. As well as fantastic coffee, cakes, and snacks, you can also discover artisan shops in the Ferry Point Courtyard.
We offer a wide range of drinks; coffees, teas, speciality hot and cold drinks, smoothies and milkshakes.
Our menu consists of toasted ciabattas and wraps, jacket potatoes, and salads. Breakfast is served until 11am every day. We also have an extensive selection of cakes and takeaway sandwiches.
Great customer service and excellent coffee (great flat white). Really enjoyed our visit there. The cakes are also delicious.
Jonathan WadhamBeautiful coffee shop, love the pirate style decor, very unique. Coffee was beautiful, with a lovely Biscoff biscuit, nachos not to bad, had better. Waiter Giovanni was excellent, very friendly and welcoming, will visit again in near future.
Ravi DhillonService is slow (15 mins just for drinks and not many people there), hot chocolate tastes like hot water Coffee was not that good. Shame because if run correctly and quality of drinks was higher it could be a nice place.
Maxwell PageVery nice and welcoming staff
Toby HoskinsMicrowaved croissant, 🥐 - Disgusting. Can’t believe people still using these toxic things for Anything other than heating up plates!!
Al W. (Al)Great little cafe with many selections to choose from for food and drinks! I had the bacon sandwich and it was very good, lovely busy cafe and dog friendly aswell. Only problem I seen was the table number system, employees walking around not knowing where tables was because of their system, maybe numbering the tables before hand and having a set system may work better! Other than that everything was perfect and definitely will be back!
Victoria MurphyI had a coffee at the Ferry Shop yesterday, and it was a lovely experience! The staff were very friendly, and the location by the side canal is just beautiful. It’s a perfect spot to relax, enjoy the view, and have a small cup of coffee with friends. Highly recommended for a peaceful hangout!
dinesh chandraVery poor food and dirty cutlery and coffee mug full of old lipstick, I was really shocked the food looked fabulous when it came out but totally tasteless. Very stained and dirty cutlery we used the wooden ones instead.
Joanne MatthewsCoffee was lukewarm, probably had been left standing for a while.Always seems to be lots of young people milling about not doing much.
SueVery poor customer service skills especially the counter girl, no smile or any sort of interaction….like helping diners was a massive inconvenience to her. Food poor with no sort of garnish and expensive for what arrived at the table. Shame because it could and should be so much better !
DawnGreat location, incredible shakes, and jacket potatoes were on point
Josh BarnesWe only had a cake and coffee there, but the food and service was great. Going to go back for lunch next time
Debbie GibbonsIf you sit outside you have a wonderful view of the boats on the river and the surroundings. Very lucky to have this.
Rosamund Lee-harperIf you sit outside you have a wonderful view of the boats on the river and the surroundings. Very lucky to have this.
Rosamund Lee-harperWhat a delightful find, went there with friends and had a lovely afternoon. Staff are very polite and friendly wonderful time had by all.
Paul BensonWhat a delightful find, went there with friends and had a lovely afternoon. Staff are very polite and friendly wonderful time had by all.
Paul BensonVisited here for the first time yesterday 26th July 2025. Wow, what a fantastic place. Lovely food, fab staff, and great views of the river. Will definitely come again.
Robin StevensVisited here for the first time yesterday 26th July 2025. Wow, what a fantastic place. Lovely food, fab staff, and great views of the river. Will definitely come again.
Robin StevensSomeone has to come in and help manage these young people who are out of their depth on a busy sunny morning. Over an hour for the wrong order . Lots of miscommunication/excuses behind the scenes and no one holding it together. Polite yes. Willing yes. There are so many tables and take aways I don't think they can cope with the capacity. But good when it finally arrived.
Stephen AdsheadThe staff were completely disinterested and not bothered whether or not you ordered. I wanted a cheese toastie, but the option on the menu was cheese and ham. As I don't eat meat, I asked for extra cheese. When it arrived, it wasn't very well toasted and had hardly any cheese, let alone any extra. We had to clear a table in order to sit in the shade and in all the time we were there, nobody cleared any of the tables. Really sloppy service and some of the cutlery was not clean. Will not be going again.
NancySomeone has to come in and help manage these young people who are out of their depth on a busy sunny morning. Over an hour for the wrong order . Lots of miscommunication/excuses behind the scenes and no one holding it together. Polite yes. Willing yes. There are so many tables and take aways I don't think they can cope with the capacity. But good when it finally arrived.
Stephen AdsheadThe staff were completely disinterested and not bothered whether or not you ordered. I wanted a cheese toastie, but the option on the menu was cheese and ham. As I don't eat meat, I asked for extra cheese. When it arrived, it wasn't very well toasted and had hardly any cheese, let alone any extra. We had to clear a table in order to sit in the shade and in all the time we were there, nobody cleared any of the tables. Really sloppy service and some of the cutlery was not clean. Will not be going again.
NancyLocation excellent unfortunately the service was very poor making lots of mistakes with people's orders and showing very little interest in customers services, food was OK.....such a shame
Jackie DanceWe used to be regulars at the Ferry Coffee Shop and always enjoyed the welcoming atmosphere. Unfortunately, the recent halving of confectionery portions has put us off visiting. We’d much prefer a price increase over a quiet reduction in quality—it feels more transparent and fair.
Helen WildgustLocation excellent unfortunately the service was very poor making lots of mistakes with people's orders and showing very little interest in customers services, food was OK.....such a shame
Jackie DanceWe used to be regulars at the Ferry Coffee Shop and always enjoyed the welcoming atmosphere. Unfortunately, the recent halving of confectionery portions has put us off visiting. We’d much prefer a price increase over a quiet reduction in quality—it feels more transparent and fair.
Helen WildgustHad to wait 15mins for a bacon sandwich and after 25mins was the only 1 of 6 items to arrive. Politely enquired about the rest of our order and was told it was next to be made. Then still only half the order came. Waiter just bluntly said they were busy. Politely pointed out other tables who arrived after us had been fully served food and drinks while we still waited. He just looked blankly at us, just short of sighing at us. Such a frustrating and disappointing visit. No apology, made to feel lucky to be served at all.
Phil MHad to wait 15mins for a bacon sandwich and after 25mins was the only 1 of 6 items to arrive. Politely enquired about the rest of our order and was told it was next to be made. Then still only half the order came. Waiter just bluntly said they were busy. Politely pointed out other tables who arrived after us had been fully served food and drinks while we still waited. He just looked blankly at us, just short of sighing at us. Such a frustrating and disappointing visit. No apology, made to feel lucky to be served at all.
Phil MWent with a group of residents for a refeshing ice cream after being out all day .loverly place to visit and the scenery was great
Juliet FeitelbergBeautiful coffee shop with views of the river, tucked away. The food was excellent. I had the tuna melt and it was so big I took half home. Great coffee and service too. Reasonably priced
Jane Spiller
Due to changing river conditions, the ferry may be closed at short notice. If your journey is important, please call us on 07989 473414 to double check whether it is running today.