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Join us for coffee by the Thames at Shepperton

Whether you’re walking the Thames path, or making a special visit, we look forward to welcoming you to our coffee shop overlooking the Thames at Shepperton Lock. As well as fantastic coffee, cakes, and snacks, you can also discover artisan shops in the Ferry Point Courtyard.

  • Free Customer Wi-Fi
  • Parking Available
  • Cycle Parking

Customer Reviews

  • Coffee was lukewarm, probably had been left standing for a while.Always seems to be lots of young people milling about not doing much.

    Sue Avatar Sue
    October 6, 2025

    Very poor customer service skills especially the counter girl, no smile or any sort of interaction….like helping diners was a massive inconvenience to her. Food poor with no sort of garnish and expensive for what arrived at the table. Shame because it could and should be so much better !

    Dawn Avatar Dawn
    September 29, 2025

    Great location, incredible shakes, and jacket potatoes were on point

    Josh Barnes Avatar Josh Barnes
    September 15, 2025
  • We only had a cake and coffee there, but the food and service was great. Going to go back for lunch next time

    Debbie Gibbons Avatar Debbie Gibbons
    September 4, 2025

    If you sit outside you have a wonderful view of the boats on the river and the surroundings. Very lucky to have this.

    Rosamund Lee-harper Avatar Rosamund Lee-harper
    August 16, 2025

    If you sit outside you have a wonderful view of the boats on the river and the surroundings. Very lucky to have this.

    Rosamund Lee-harper Avatar Rosamund Lee-harper
    August 15, 2025
  • What a delightful find, went there with friends and had a lovely afternoon. Staff are very polite and friendly wonderful time had by all.

    Paul Benson Avatar Paul Benson
    August 15, 2025

    What a delightful find, went there with friends and had a lovely afternoon. Staff are very polite and friendly wonderful time had by all.

    Paul Benson Avatar Paul Benson
    August 13, 2025

    Visited here for the first time yesterday 26th July 2025. Wow, what a fantastic place. Lovely food, fab staff, and great views of the river. Will definitely come again.

    Robin Stevens Avatar Robin Stevens
    August 1, 2025
  • Visited here for the first time yesterday 26th July 2025. Wow, what a fantastic place. Lovely food, fab staff, and great views of the river. Will definitely come again.

    Robin Stevens Avatar Robin Stevens
    July 27, 2025

    The staff were completely disinterested and not bothered whether or not you ordered. I wanted a cheese toastie, but the option on the menu was cheese and ham. As I don't eat meat, I asked for extra cheese. When it arrived, it wasn't very well toasted and had hardly any cheese, let alone any extra. We had to clear a table in order to sit in the shade and in all the time we were there, nobody cleared any of the tables. Really sloppy service and some of the cutlery was not clean. Will not be going again.

    Nancy Avatar Nancy
    July 22, 2025

    Someone has to come in and help manage these young people who are out of their depth on a busy sunny morning. Over an hour for the wrong order . Lots of miscommunication/excuses behind the scenes and no one holding it together. Polite yes. Willing yes. There are so many tables and take aways I don't think they can cope with the capacity. But good when it finally arrived.

    Stephen Adshead Avatar Stephen Adshead
    July 22, 2025
  • Someone has to come in and help manage these young people who are out of their depth on a busy sunny morning. Over an hour for the wrong order . Lots of miscommunication/excuses behind the scenes and no one holding it together. Polite yes. Willing yes. There are so many tables and take aways I don't think they can cope with the capacity. But good when it finally arrived.

    Stephen Adshead Avatar Stephen Adshead
    July 13, 2025

    The staff were completely disinterested and not bothered whether or not you ordered. I wanted a cheese toastie, but the option on the menu was cheese and ham. As I don't eat meat, I asked for extra cheese. When it arrived, it wasn't very well toasted and had hardly any cheese, let alone any extra. We had to clear a table in order to sit in the shade and in all the time we were there, nobody cleared any of the tables. Really sloppy service and some of the cutlery was not clean. Will not be going again.

    Nancy Avatar Nancy
    June 27, 2025

    We used to be regulars at the Ferry Coffee Shop and always enjoyed the welcoming atmosphere. Unfortunately, the recent halving of confectionery portions has put us off visiting. We’d much prefer a price increase over a quiet reduction in quality—it feels more transparent and fair.

    Helen Wildgust Avatar Helen Wildgust
    June 22, 2025
  • Location excellent unfortunately the service was very poor making lots of mistakes with people's orders and showing very little interest in customers services, food was OK.....such a shame

    Jackie Dance Avatar Jackie Dance
    June 22, 2025

    Location excellent unfortunately the service was very poor making lots of mistakes with people's orders and showing very little interest in customers services, food was OK.....such a shame

    Jackie Dance Avatar Jackie Dance
    June 3, 2025

    We used to be regulars at the Ferry Coffee Shop and always enjoyed the welcoming atmosphere. Unfortunately, the recent halving of confectionery portions has put us off visiting. We’d much prefer a price increase over a quiet reduction in quality—it feels more transparent and fair.

    Helen Wildgust Avatar Helen Wildgust
    May 24, 2025
  • Had to wait 15mins for a bacon sandwich and after 25mins was the only 1 of 6 items to arrive. Politely enquired about the rest of our order and was told it was next to be made. Then still only half the order came. Waiter just bluntly said they were busy. Politely pointed out other tables who arrived after us had been fully served food and drinks while we still waited. He just looked blankly at us, just short of sighing at us. Such a frustrating and disappointing visit. No apology, made to feel lucky to be served at all.

    Phil M Avatar Phil M
    May 10, 2025

    Had to wait 15mins for a bacon sandwich and after 25mins was the only 1 of 6 items to arrive. Politely enquired about the rest of our order and was told it was next to be made. Then still only half the order came. Waiter just bluntly said they were busy. Politely pointed out other tables who arrived after us had been fully served food and drinks while we still waited. He just looked blankly at us, just short of sighing at us. Such a frustrating and disappointing visit. No apology, made to feel lucky to be served at all.

    Phil M Avatar Phil M
    May 10, 2025

    Beautiful coffee shop with views of the river, tucked away. The food was excellent. I had the tuna melt and it was so big I took half home. Great coffee and service too. Reasonably priced

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    Jane Spiller Avatar Jane Spiller
    May 7, 2025
  • Went with a group of residents for a refeshing ice cream after being out all day .loverly place to visit and the scenery was great

    Juliet Feitelberg Avatar Juliet Feitelberg
    May 7, 2025

    Beautiful coffee shop with views of the river, tucked away. The food was excellent. I had the tuna melt and it was so big I took half home. Great coffee and service too. Reasonably priced

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    Jane Spiller Avatar Jane Spiller
    May 5, 2025

    Went with a group of residents for a refeshing ice cream after being out all day .loverly place to visit and the scenery was great

    Juliet Feitelberg Avatar Juliet Feitelberg
    April 30, 2025
  • Can’t fault the breakfast bap! The sausages are incredible!

    Simon Andrews Avatar Simon Andrews
    April 14, 2025

    Can’t fault the breakfast bap! The sausages are incredible!

    Simon Andrews Avatar Simon Andrews
    April 9, 2025

    Been there twice now. Service was good, and so was the food I had. No problems.

    Paul Gale Avatar Paul Gale
    April 2, 2025
  • Cold cake, bad service, and unclean tables. While the view may be hard to beat, this coffee shop only runs on the fact that there’s no other coffee shop around.

    veroniqa thomas Avatar veroniqa thomas
    April 2, 2025

    Great cafe with plenty of seating. Very easy to use the ferry.

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    Matt H. Avatar Matt H.
    April 2, 2025

    Cold cake, bad service, and unclean tables. While the view may be hard to beat, this coffee shop only runs on the fact that there’s no other coffee shop around.

    veroniqa thomas Avatar veroniqa thomas
    March 30, 2025
Join us for coffee on the banks of the Thames

How to Find Us

Contact

Address
The Ferry Point
Ferry Lane
Shepperton
Middlesex
TW17 9LQ

Telephone 01932 221094

Location

Open Hours

Every Day9am-5pm